We provide email and phone support to registered NZ customers, plus we can arrange on-site assistance with installation or virus clean-up through our nationwide reseller network if needed.

DOWNLOADING ESET SOFTWARE
You can download the latest installation files and documentation from the main corporate ESET web site here.

Online Knowledgebase
The support knowledgebase at the main ESET corporate web site are excellent and have answers to most common questions but please email or call us if you any problems that you can't resolve yourself - we are here to help.

Correctly entering LICENCE username and password
To avoid mistakes, we recommend that customers "copy and paste" their Username and Password from the licence confirmation email into their ESET software. It is very easy to mis-type a 1 for an l and an O for an 0. Also, be careful not to include a "space" at the end.

Register a NOD32 or SmartSecurity Serial Key
To register a serial key and obtain a Licence Username and Password please click here to go to the serial key registration page.

"ESET seems to have upped the ante considerably here. Covering all the essential bases with a smoothly integrated set of protective barriers, the combination of top-of-the-range detection, response time, heuristics and throughput with excellent presentation and design will make Smart Security pretty hard to beat."

— Virus Bulletin Magazine UK [Nov 2007]